Trust and Verification
What we require
- Certificates of analysis for listed lots, provided with every quote.
- Organic certificates that are current, for any listing marked organic.
- Business identity verification for sellers before anything lists.
- Specification sheets on request for every listing.
What we validate
Where a public registry exists, we check it. Organic certificates are checked against the USDA Organic INTEGRITY database, the public registry of certified operations maintained by the USDA National Organic Program. Listings that pass show a dated verification badge. Documents are also screened for expiry dates, and expired certificates block a listing automatically.
Want to check the paperwork yourself? The guide How to Read a Certificate of Analysis explains each section of a COA and what a buyer should look for.
What we cannot guarantee
No marketplace can inspect every kilogram or stand behind every statement a buyer or seller makes. We do not take custody of goods, we do not test material ourselves, and a verification badge is a good-faith registry check on the date shown, not a warranty. Buyers remain responsible for their own qualification of suppliers and material, and sellers remain responsible for the accuracy of their listings and the compliance of their goods. The disclaimers page and terms of service state this precisely.
Questions
If something on a listing looks wrong, tell us. Reports go to a person, and listings with unresolved documentation problems come down while we sort them out.